Resources:
- Allison C. Shields, “Obtaining and Acting on Client Feedback”, (July 2014). Slaw. slaw.ca.
- Lawyerist, “Capturing and Using Law Firm Client Feedback” (n.d.). lawyerist.com.
- Kyle Harrington, “Ask the Right Questions to Get Better Client Feedback”, (March 2023). Lawyerist. lawyerist.com.
A search of lawyer-client will yield many articles, some of which may draw you behind a paywall.