OFFICE CLOSURE – ACCESS DURING RENOVATIONS

The Society’s physical office space is closed to the public while we undergo renovations. At present, we expect to reopen the physical office in March 2024. During this time, the Society will continue to conduct business as usual as we are working virtually. If you wish to reach any Society employee during this time, please contact our reception at (902) 422-1491 or [email protected].

Return to Pre-Pandemic Client ID Rules and Review of Verification Options

We are pleased to provide an update to our October 26, 2023 notice regarding the end of the pandemic relief measures that permitted client verification by viewing government issued ID over a video call. The pandemic-era video verification method presented a high risk of identification fraud. It should have been used only when a better option was not available, and it should not be used in future.

Continue reading about Return to Pre-Pandemic Client ID Rules and Review of Verification Options