Financial Eligibility & Intake Coordinator

Financial Eligibility & Intake Coordinator

Available Position: 12 Month Contract (Pilot position)
Location: 710-1701 Hollis Street, Halifax
Salary: Clerical Pay Plan, CL 14 Step 1 to CL 22 Step 5 ($39,566.54 to $55,346.32)
Closing Date: June 2, 2023, at 4:30 PM

Who we are:
Nova Scotia Legal Aid Commission (NSLAC) delivers legal aid services throughout the Province, providing some level of help to all Nova Scotians with a focus on assisting those who are vulnerable and historically disadvantaged. NSLAC’s focus is in the practice areas of criminal, family and social justice law.

NSLAC employs staff in 24 offices and 3 sub-offices throughout the Province. Our staff are comprised of Staff Lawyers, Legal Assistants, Paralegals, Court Support Workers, Social Workers, a Social Justice Support Worker, and a Prison Law Support Worker. Our staff help thousands of clients every year. We are committed to helping overcome systemic and ongoing barriers to access to justice and our Staff Lawyers have litigated many important cases to protect the rights of individuals.

Primary Functions:
The Financial Eligibility & Intake Coordinator provides comprehensive day to day administrative support with a broad range of knowledge relating to the functions, activities, policies and practices of the NSLAC. This position deals with a diverse group of internal and external clients at all levels and a commitment to client service is imperative. Independent judgment is required to plan, prioritize and organize a diversified workload. The successful candidate must be reliable, flexible, people-oriented, patient, fast learning, quick thinking, illustrates initiative and responsibility.

Duties and Responsibilities:
• Monitors, reviews and collects financial information for online applications and confirms application details.
• Distribute online applications to the offices involved in the pilot.
• Provides general day to day administrative support to the Executive Office – typing memos, letters, distributing mail, filing, answering the telephone, taking minutes etc. Updates routine office forms, filing and binders as needed.
• Inputs data used for internal databases.
• Working knowledge of legal terminology and court procedures.
• Contact and follow up with clients in collecting financial information
• Responsibility to collect financial information, prepare contribution agreements, draft policy, and protocols.

Ideal Abilities and Skills:
• Ability to work independently, to take initiative, and to use judgment in matters of extreme confidentiality and sensitivity.
• Proficiency in Microsoft Office including Microsoft Word, Excel, Outlook and PowerPoint.
• Superior interpersonal, communication skills (written and verbal) and ability to interact at all levels of the organization.
• Excellent organizational, time management skills and must be detail oriented.
• Be able to work with clients who have complex needs in a fast-paced environment as well as part of a team.
• Compliance with NSLAC’s policies and procedures.
• Ability to deal with conflicting priorities and deadlines.

This job posting is not a comprehensive listing of all of the job requirements and is subject to change at any time and will include other tasks and duties as assigned.

• Post-secondary diploma in Legal Administration or Paralegal or equivalent training and related relevant experience.
• A minimum of two (2) years of recent and related office administration and/or Administrative Assistant experience.

We value a workplace where diversity, in all its forms, is encouraged and recognized for its contribution to a more creative, rewarding workplace that is representative, at all job levels, of the citizens we serve. We encourage qualified individuals from communities, including equity deserving populations that are systemically disadvantaged. Applicants wishing to self-identify may do so on their cover letter or resume.

If you are talented, hardworking and want to be a member of a team that is highly experienced, very caring, dedicated and committed to their clients, we would like to hear from you.

Please indicate position title and whether you are an internal or external applicant in the email subject line. Please send your resume and cover letter to [email protected]

While we appreciate receiving all applications, only applicants selected for an interview will be contacted. All applications will be held in strict confidence.

Job Deadline/Expiry Date: 06/02/2023