Director, Legal Support and Operations

Competition # : 33582
Department: Legal Services Division, Justice
Location: HALIFAX
Type of Employment: Permanent
Union Status: Exclusion – Non Union – NSPG
Closing Date: 12/28/2021 (Applications are accepted until 11:59 PM Atlantic Time)

About Us
The Legal Services Division of the Department of Justice is the law firm for the Province of Nova Scotia. Justice lawyers participate in a broad range of legal issues, providing legal services to the Crown and promoting the fair and lawful administration of public affairs in accordance with the law. As the Government’s law firm, we are committed to providing excellence in client service.

For more information on the Department of Justice Legal Services, please visit our website:

About Our Opportunity
The Director, Legal Support and Operations, shares accountability and team resources with senior leaders in creating the strategy to achieve the Department’s Strategic Outcomes.
This position is accountable for the success of this unit in delivery of support services to the Legal Services Division. This position oversees two broad business processes: the effective triage of support staff and the general operational support of the Division. It is essential that the incumbent work collaboratively with fellow Divisional Senior Management in all related aspects, including selection of technologies and software, policy development, service standards, work planning, monitoring and metric evaluation and continuous improvement.
This position is accountable to develop clear objectives and deliver results in a fiscally responsible manner, by demonstrating strong leadership skills, strategic direction and by building and supporting a dynamic, competent team that strives for excellence and continuous improvement. The Director sets appropriate expectations and service standards to ensure the effective and efficient delivery of support of the operational environment in which law is practiced.
The Director is required to make decisions based on the analysis of information presented, sometimes in the face of conflicting situations, or when there is associated risk. They are, therefore, required to put systems in place to proactively monitor risk and determine acceptable risk tolerances.

Qualifications and Experience
The Director, Legal Support and Operations will be a strategic and innovative leader and change agent with strong interpersonal, communication and technology skills, who excels in a delivery focused environment. The successful candidate holds the following qualifications:
Bachelor’s degree in a related field such as business or public administration; or equivalent.
Substantial and in-depth strategic leadership and management experience.
Excellent innovation, negotiation, and decision-making skills with a focus on continuous improvement.
Experience in creating strategies and setting standards to assist in achieving organizational goals and objectives.
The ability to deliver results in a fiscally responsible manner.
Outstanding written and verbal communication and influencing skills with an ability to build relationships in order to forge effective senior level partnerships and operate successfully in a political or complex environment.
Experience leading and managing a team through change in a complex and continuously evolving work environment and the ability to work with minimal supervision and exercise sound judgment.
Experience in project management and facilitating large groups.
Experience in developing, implementing and monitoring performance indicators or task metrics to support outcomes-oriented decision making at the organizational level.
Experience in the development, analysis, coordination, and assessment of business cases with a solid understanding of case management technology.
Experience sourcing and/or supporting infrastructure, technologies, software and hardware necessary for case management support and file management as well as management of physical space.
Experience establishing operational strategies with respect to production, productivity, quality and client-service, evaluating service results and defining systems objectives.
Experience working in a legal environment and/or for government would be considered an asset. A graduate level degree in a related field such as business or public administration would also be considered an asset.
The following are critical competencies for this vacancy: Analytical Thinking, Strategic Orientation, Innovativeness, Adaptability and Flexibility, Initiative, Effective Interactive Communication, Partnering and Relationship Building, Intercultural and Diversity Proficiency.

Based on the employment status and Union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offerings and eligibility criteria.

Additional Information
This competition is for 1 permanent position based out of Halifax, Nova Scotia
On October 6, 2021 the Government of Nova Scotia announced full vaccination will be a condition of employment for new staff being hired.

What We Offer
Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
Countless Career Paths.
Department Specific Flexible working schedules.

Pay Grade: EC 14
Salary Range: $4,075.74 – $5,106.37 Bi-Weekly

Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

Link to Job Posting:

Job Deadline/Expiry Date: 12/28/2021