Cultural Competencies

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Event date: 
Wednesday, May 31, 2017 - 08:30 to 16:30
Name of Organization: 
Foundation of Administrative Justice and Canadian Council of Administrative Tribunals
Contact Email: 

This one-day course is designed to engage participants in intermediate to advanced discussions about a topic of national importance to tribunals and decision makers.

Canadians are diverse in their racial, ethnic, religious and linguistic backgrounds, representing over 200 ethnic groups. A tribunal’s success is influenced by its ability to work effectively in this environment. In 2015, the Truth and Reconciliation Commission issued calls to action for governments and educators which encourages training in cultural diversity, particularly about Aboriginal culture. Decision makers and staff need the appropriate skills and tools to be proactive. Culture competence affects fairness, ethical conduct, and fact-based decision making.

This workshop will help you understand more about the meaning and relevance of “cultural competence” and more about the nature of culture and its potential impact on behaviour. Attendees will examine the possible effect of cultural differences on their communications, judging witnesses, assessing evidence, conducting a fair proceeding, decision making and decision writing. Participants will have an opportunity to identify best practices in dealing with issues of diversity in a tribunal’s handling of its hearings, dispute resolution processes, and other proceedings.