Resources: Client Feedback
Allison C. Shields, “Obtaining and Acting on Client Feedback”, (July 2014). Slaw. slaw.ca.
Lawyerist, “Capturing and Using Law Firm Client Feedback” (n.d.). lawyerist.com.
Kyle Harrington, “Ask the Right Questions to Get Better Client Feedback”, (March 2023). Lawyerist. lawyerist.com.
A search of lawyer-client will yield many articles, some of which may draw you behind a paywall.